Cancellation policy

Reply to the message about your booking, or write to the contact at the end of this page, with the name and the booked date. We confirm the cancellation or the new date in writing.

[Placeholder: free-cancellation window and the percentage refunded after it — to be defined with the winery. Common practice in wine tourism: free cancellation up to 48 hours before; after that, no refund.]

Whenever there is room in the calendar, we would rather move the date than cancel. Get in touch and we will look for another day.

The experience is prepared for your group, with wines opened and the kitchen ready. Without prior notice, the amount is not refunded.

It can happen because of severe weather, something in the harvest or force majeure. In that case you choose: move the date at no cost, or have the full amount back.

Once online payment is live, refunds go back through the same method used to pay. How long it takes to appear depends on the bank or the card.